FAQs Home /FAQs What tours do we offer? City and Museum walking tours. For those who like to take more advantage of their time, we have the “combo tours” that combine the previous two to save time and have a broader view of the city. Are the tours in English? Yes, all our tours are led by professional English speaking tour guides. How do I book a Tour? All of our tours require advanced booking through our website. Simply click on the tour you desire, for complete details and all booking information. How do I pay for my tour? All of our tours have an individual booking button that will direct you automatically to our booking system where you will follow some very simple steps to pay for your booking. Where is the starting point of my tour? Every tour has a specific starting point. You can find this on the details at the end of the description of every tour. Do we go in the national monuments? Our museum tours are entirely done inside each museum. The Private City and Private Montmartre tours can enter to certain monuments, under specific request, depending on the day and the time required. Can I book a last minute tour? Yes you can. No extra fees will be added to your booking. Do you offer pick up or drop off? We do offer this service under specific request. We use a private car service at a flat rate of 20€ per car. Do you offer Airport transfer? We don’t offer this service currently. You can check: http://bit.ly/1yTxfVB Do we use any transport during the tour? Only some of our “combo tours” require this. We trust only in our private car service for this and it’s included in the price of the tour. Can I use my museum pass for the tour? You can certainly use your museum pass for this tour. We recommend you ask your guide the best way to take full advantage of it once started. Do kids need a ticket for the museum? Under 18 years old enter for free. European resident under 26 years old enters for free. Valid ID required at starting point. Does the tour run if it rains? Whether it rains, snows or shines, we run our tours. We advise you to be dressed accordingly to the weather. Check the forecast before coming out of the hotel. And wear comfortable shoes. What is your cancelation policy? You can cancel for a full refund up to 48hrs before the tours start time. After that point you can reschedule (if available) for a fee from 80-150 Euros depending on the tour.